Bot response time is slow

Resolved

Degraded performance

Started over 2 years agoFebruary 02, 2024Lasted about 5 hours5:5410:53 PMUTC

Affected

Manychat: Message sending

Updates

Resolved
February 02, 2024 at 10:53 PMUTC
Resolved
February 02, 2024 at 10:53 PMUTC
This incident has been resolved.
Monitoring
February 02, 2024 at 6:31 PMUTC
Monitoring
February 02, 2024 at 6:31 PMUTC
We implemented a fix and are currently monitoring the result.
Investigating
February 02, 2024 at 5:54 PMUTC
Investigating
February 02, 2024 at 5:54 PMUTC
Certain Manyсhat bots are experiencing slow response times at the moment. We're already looking into this issue. We will update this incident with further information.

Manychat - Bot response time is slow – Incident details