Manychat - WhatsApp messages fail to send – Incident details

All systems operational

WhatsApp messages fail to send

Resolved
Degraded performance
Started over 3 years agoLasted 2 days

Affected

Manychat: Message sending

Degraded performance from 7:50 PM to 7:34 AM

Updates
  • Resolved
    UTC
    Resolved

    The problem impacting WhatsApp messages has been resolved

  • Monitoring
    UTC
    Monitoring

    The workaround was found and implemented. We will continue monitoring the situation.

  • Investigating
    UTC
    Investigating

    WhatsApp messages fail to send. We are aware of the problem and already working on it. This incident will be updated once there is any news on the subject.