Manyсhat - Facebook issue: Some of the Instagram Messages cannot be sent – Incident details
3rd party: WhatsApp API experiencing degraded performance
Facebook issue: Some of the Instagram Messages cannot be sent
Resolved
Degraded performance
Started almost 4 years agoLasted 4 days
Affected
Manychat: Message sending
Degraded performance from 5:22 PM to 9:36 AM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
The IG performance is back to full capacity, we're monitoring the issue in case it drops again.
Investigating
Investigating
Some of the IG channel messages are failing to send right now. The issue is happening because of a bug on the Facebook side.
We are investigating it and will update this incident once the root cause has been identified!
