WhatsApp issue. Messages may not be sent or received.

Resolved

Partial outage

Started over 4 years agoNovember 24, 2021Lasted about 7 hours9:17 AM4:11 PMUTC

Affected

Manychat: Message sending

Updates

Resolved
November 24, 2021 at 4:11 PMUTC
Resolved
November 24, 2021 at 4:11 PMUTC
This incident has been resolved.
Monitoring
November 24, 2021 at 11:04 AMUTC
Monitoring
November 24, 2021 at 11:04 AMUTC
We're still running some checks, but right now the WhatsApp is online and operational again.
Identified
November 24, 2021 at 9:17 AMUTC
Identified
November 24, 2021 at 9:17 AMUTC
WhatsApp channel is not functioning for some accounts due to a server issue. The outbound messages and incoming webhooks are queued and will be delivered once our engineers resolve the issue.

Manychat - WhatsApp issue. Messages may not be sent or received. – Incident details