Manychat - Attachment Unavailable on Android Regular buttons – Incident details

All systems operational

Attachment Unavailable on Android Regular buttons

Resolved
Degraded performance
Started over 4 years agoLasted about 1 month

Affected

Manychat: Message sending

Degraded performance from 8:54 AM to 11:23 AM

3rd party: Facebook API

Degraded performance from 8:54 AM to 11:23 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident should now be resolved

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    Due to certain issues on Facebook’s side, Regular buttons may not work on Android devices with the Attachment Unavailable error. You can track this bug’s status in the following threads on Facebook: https://developers.facebook.com/support/bugs/984268978897137/?join_id=f18a3f0f5cbc228 https://developers.facebook.com/support/bugs/554534385937462/?join_id=f19795bdef9b884 More information to follow soon.